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Field Service

At Thiele Technologies we are proud to offer our customers highly skilled, OEM trained Customer Service Engineers ready to travel to your facility to meet your equipment needs. Our 36 CASE are backed by our in-house support and the entire engineering team.  They work together, combining various areas of expertise to ensure we can  overcome whatever issue you may have.

Our customer service engineers take the time to get to know you, your systems, your production strategies and goals.  With our tiered knowledge structure, we choose a CASE to match your needs.  Our Customer Service Engineers are dispatched from either our Minneapolis, California, or other various locations throughout the United States.

Services offered:
  • Installation and commissioning
  • Repair and maintenance
  • Machine and/or line audits
  • Production support
  • Equipment relocation
  • Machine and/or line optimization
  • PMP programs
  • Reach out programs
  • Hands on and formal classroom style training

Minneapolis, MN Technical Support
Specialty Brands: Bemis, Edmeyer, Master,
Streamfeeder, Thiele, Zepf, Slidell, Nigrelli


Email
TechSupportMN@ThieleTech.com

Telephone
(800) 932-3647 - press 7

Minneapolis, MN Scheduling Support

Email
ScheduleServiceMN@ThieleTech.com

Telephone
(800) 932-3647 - press 5

 

Reedley, CA Technical Support
Specialty Brands: Dyna Pak, McDowell, Padlocker,
Salwasser, SWF, Thiele, Tisma, Tri-Sterling


Email
TechSupportCA@ThieleTech.com

Telephone
(800) 344-8951 - press 7

Reedley, CA Scheduling Support

Email
ScheduleServiceCA@ThieleTech.com

Telephone
(800) 344-8951 - press 5

 

Green Bay, WI Technical Support
Specialty Brands: FMC, Amplas, Ro-An,
Hudson-Sharp Machine Company


Email
warren.burton@hudsonsharp.com

Telephone
800-950-4362 Press 7

Green Bay, WI Scheduling Field Service Support

Email
warren.burton@hudsonsharp.com

Telephone
800-950-4362 press 5