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Aftermarket Services

Warranty Information 

Warranty Information

Thiele Technologies offers a warranty on all Thiele packaging equipment against defects in material and workmanship as follows:

  • 90 days in the case of electronic components
  • One year or 2,500 operating hours or fifteen million operating cycles, whichever occurs first, for other components

We exclude those parts of the equipment considered expendable such as plastic wear guides, hoses, lamps, belts, cutting knives, connecting pins, and elastomeric components.

Thiele will, at the sole option of each of the operating companies, repair or replace those components found to be defective and covered by original equipment manufacturers according to the provisions of their warranties.

Physical removal and installation of replaced or repaired parts is not included in the warranty. However, service personnel are available to perform these services for parts covered by warranty at currently published service rates.

 


Questions?

Thiele offers a diverse range of packaging equipment for a wide variety of products and applications.

Ask our applications engineers for advice so you can optimize your packaging production.

Contact Us
Phone: (612) 782-1200
Toll Free: (800) 932-3647
Email: sales@thieletech.com